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Help & How-To Centre

In this area you'll find lots of useful information to help make your shopping experience easy and fun. The FAQ section on the left contains answers to the most commonly asked questions that you might have before you buy. The 'How To Use' section contains all the information you'll need to help you make sure that you know how to use Bright Star Kids range of products.

If you need help please contact us and one of our friendly customer service team will be delighted to assist.
  With one of the fastest turn-around times for personalised labels we dispatch all orders within 1 - 2 working days (delivery time takes extra time depending on where you live).

For urgent orders, we recommend you choose the Fast Track delivery option, which will be prioritised and arrive really quickly.

Find out more about our Delivery within Australia
  We send orders worldwide, with most of our customers receiving their orders within 1 - 3 weeks.

If you need your labels in a hurry, choose the International Fast Track option to receive your order within 5 - 10 working days to most major cities.

Find out more about our International Delivery
  Want to get free products or discounts? Then you'll love our rewards program that gives you loyalty points every time you shop, review or refer your friends. With no codes or cards to worry about it's really fun, easy and free to join.

Find out more about our Loyalty Rewards Program
  Shop securely online using our encrypted credit card or PayPal payment options. If you live in Australia you can also pay by cheque or bank transfer. Buy today in US Dollars, UK Pounds, Euros, Singapore Dollars or Australian Dollars.

Find out more about our secure Payment Methods