Help With the Label Maker

The Label Maker won't work for me, what can I do?

Sometimes the Label Maker previewer won't work if you've got a slow connection or older computer. If you're having problems with this, you can use the Basic Label Maker that doesn't have a preview. Once you open the Label Maker you should see a link on the bottom left that says "Having problems? Use the Basic Label Maker".

Find out how to fix items doubling up or not appearing in your shopping cart >

I have added labels to my cart but my cart says it is empty or keeps doubling some items up. What can I do?

If this happens try going back into your Label Maker. In the My Organiser section on the right of the Label Maker do the following:

1. Tick the box on the labels that you've made and click on Move Selected to Wishlist.
2. Then tick the box in the Wishlist and click on Move Selected to My Cart.
3. Then click on the blue link on the top right Go To My Shopping Cart.
4. Miraculously it should fix the problem and you should see the items appear in your cart correctly.

Can't find the answer to your problem?

Contact us - we'd love to help. You can call us on 1300 668 997 and we'll put your order through by phone or just email it through and we'll enter it into our system for you.

We're very sorry for any problems that you might have experienced with the Label Maker, and we're trying very hard to fix them.