Your privacy is very important to Bright Star Kids. To make sure your privacy is kept as secure as possible we don’t keep any of your payment information. We do keep some of your details, like your name, email, address and order history, which is stored in your account area to make it easy for you when you shop again.
We have a very safe and secure system put in place. We’ll never use your details or send you any publications, through the mail or e-mail, without your prior consent. We’ll also never pass on any of your details to any third party. For more legal information please read on.
In relation to the Web sites: www.brightstarkids.com.au and any other web sites that is owned and operated by Bright Star Kids Pty. Ltd.
Owner: Bright Star Kids Pty. Ltd.
Customer services: info [at] brightstarkids.com.au
This is an Australian Web site and takes reasonable care to comply with the requirements of the Australian Privacy Act 1988 relating to the personal information you supply on the Site. The Site uses a security system that protects your information from unauthorized use.
We will not sell, distribute or disclose information about you as an individual or your personal usage of the Site without your consent or unless required or permitted to do so by law. The Information we gather may include name, delivery address, credit or debit card number and expiry date, email address, telephone number, and any personal preferences.
In addition to the Information, which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Site can use to recognize repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Site for you. For example, cookies will tell us whether you viewed the Site with sound or with text on your last visit. Cookies also allow us to count the number of unique and return visitors to our Site.
We may also use the Information we gather to notify you about important functionality changes and alterations to the Site, or offers of products, services or information that might be of particular interest to you.
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Surveys and User Groups
We always aim to improve the services we offer. As a result we occasionally canvas our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.
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Competitions
Your participation on our Site may mean that we occasionally contact you with the opportunity to enter competitions. Entry to competitions is voluntary, and you are under no obligation to take up an invitation from us to enter. Should you choose to enter a competition, we will treat the information you provide with the same high standard of care as all other customer information, and use the information provided strictly within the entry terms of the competition and this Privacy Statement.
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Email a Friend
We may from time to time operate an “Email a friend” service. This is a referral service, designed to make it easy for customers to recommend our Site and related Web sites or offers to a friend, and is a two-step process. First, a customer sends us the friend’s name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our Web site. When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend’s details for any other purpose.
If you have any questions about this privacy statement or your dealings with Bright Star Kids, you can contact us
Phone:
Within Australia: 1300 668 997
International: 0061 2 4203 2655
Fax:
Within Australia: (02) 4229 7804
International: 0061 2 4229 7804
Write to us at:
Bright Star Kids
PO Box U155
Wollongong
NSW 2500, Australia
Email:
info [at] brightstarkids.com.au
ABN: 64 945 649 597
EUR (Euro)
