How can I pay for my order?
Bright Star Kids accept lots of different payment methods so you can choose the one you like best, including:
- Credit Cards - Visa & Mastercard
- PayPal (AMEX is accepted through PayPal)
- Bank Transfer (Australia Only)
- Cheque or Money Order (Australia Only)
What's the fastest way to pay for my order?
Credit Card and PayPal (excluding the echeque option) are the fastest ways to pay for your order. This means that your payment is instantly accepted and your order will leave Bright Star Kids without any delay. If you're in a hurry you might also like to choose express post in the checkout.
Are my credit card details safe?
You can rest assured that your credit card details are extremely safe and will be encrypted using the latest VeriSign SSL technology. With VeriSign, you can feel confident shopping on our website.
If you don't want to pay using your credit card over the Internet,
that's not a problem. You can still submit your order over the Internet
safely by choosing to pay by bank transfer or cheque. Once you have submitted your order this way, you can then
ring up during our office hours and give your credit card details to one
of our friendly staff.
Will my order be delayed if I don't use a credit card?
Yes there will be some delays as we will have to wait for you to manually transfer your payment to us. Bank transfers normally take around 1-3 working days to become visible in our bank account, with cheques taking 2-3 working days to clear from when we receive them in the mail. Once your payment has been cleared we will then mark your order as paid and it will be printed.
If you’re in a hurry, we
recommend using an instant payment method such as Credit Card or PayPal.
I’ve got a promotional code. Where do I enter it?
made it really easy to enter in any promotional code (that you may
have) in the light blue section of your Shopping Cart. Once you update
your cart your promotional code will automatically give you your
discount or special offer.
I’ve got a gift voucher. How do I use it?
In the checkout you'll see a section for you to enter in your Gift Vouchers. SImply enter in the code and press submit. You'll see your gift voucher get deducted from the total owing. If you don't owe any extra payment then you can simply submit your order without the need for a credit card.
If I don't want to use the Internet, how can I buy?
If you'd prefer not to shop online, that's absolutely fine. You're welcome to purchase our great range
of products by calling our friendly customer service team or by mailing or faxing through your order form.
Contact Bright Star Kids today
or download an