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Privacy Policy

Brief policy overview

Your privacy is very important to Bright Star Kids. To make sure your privacy is kept as secure as possible we only keep some of your details on file, which are stored securely in your account area to make it easy for you when you shop again. We do not keep any of your payment information on our site.

We will never use your details or send you any publications, through the mail or e-mail, without your prior consent. We will also never pass on any of your details to any third party. Please see below for a complete breakdown of our Privacy Policy.

DETAILED Policy Information

In relation to the Web sites: www.brightstarkids.com.au and any other web sites that is owned and operated by Bright Star Kids Pty. Ltd.

This is an Australian Web Site and takes all reasonable care to comply with the requirements of the Data Protection Act 1998 relating to the personal information you supply on the Site.

Bright Star Kids may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy has been updated as of the 1st September 2017.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you make a purchase from Bright Star Kids, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s Internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products, special offers and other updates. You can unsubscribe at any time.

 

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@brightstarkids.com.au or mailing us at: Bright Star Kids, PO Box 1179, Wollongong, NSW 2500, Australia

 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.

 

SECTION 4 – ECOMMERCE PLATFORM

Our store is hosted on Magento. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Magento’s data storage, databases and the general Magento application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Magento stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Magento’s Terms of Service here or Privacy Statement here.

Surveys and User Groups:

We always aim to improve the services we offer. As a result we occasionally canvas our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.

Competitions:

Your participation on our Site may mean that we occasionally contact you with the opportunity to enter competitions. Entry to competitions is voluntary, and you are under no obligation to take up an invitation from us to enter. Should you choose to enter a competition, we will treat the information you provide with the same high standard of care as all other customer information, and use the information provided strictly within the entry terms of the competition and this Privacy Statement.

Refer/Email a Friend:

We may from time to time operate a “Refer/Email a friend” service. This is a referral service, designed to make it easy for customers to recommend our Site and related Web sites or offers to a friend, and is a two-step process. First, a customer sends us the friend’s name and email address, and secondly, we contact the friend, telling them who we are, and inviting them to take advantage of a particular offer, or to visit our Web site.

When we contact your friend, we always advise them of the name and email address of the friend who made the original referral. We will not use your friend’s details for any other purpose.

 

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.

So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links when you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Information and data may be automatically collected through the use of cookies. Cookies are small text files the Site can use to recognize repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Site for you. For example, cookies will tell us whether you viewed the Site with sound or with text on your last visit.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.

Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 


  

If you have any questions about this privacy statement or your dealings with Bright Star Kids, you can contact:

Phone:
Within Australia: 1300 668 997
International: + 61 2 4231 7520

Fax:
Within Australia: (02) 4210 8665
International: +61 2 4210 8665

Write to us at:
Bright Star Kids, PO Box 1179, Wollongong, NSW 2500, Australia

Email: info@brightstarkids.com.au

ABN: 64 945 649 597

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