* Express Shipping is only faster than standard in the Next Day Australia Post Network. All Express orders will be prioritised and dispatched faster than standard orders.
Please Note: Delivery times above are estimates and may vary depending on your location & time of year, which are handled by Australia Post. If you require your order urgently, we highly recommend choosing our Fast Track Express Delivery option.
Can I get Fast Track Express delivery in WA?
Unfortunately for WA postcodes outside 6000-6005 & 6800-6899 there will be a considerably longer delivery time, even if you choose Fast Track, which is an issue to do with Australia Post's delivery network.
What do I do if my order hasn’t arrived in your estimated timescale?
If you can have a little more patience for another 5 business days and if they haven’t arrived by then, please email or call us.
What days do you post orders?
Australia Post picks up our letters & parcels Monday to Friday, excluding public holidays.
If I’m not home what will happen to my order?
For most Label orders, these will be sent in a small envelope that will fit into most mail boxes.
If you’ve placed an order for larger items, such as Wall Art, and you weren't home when the courier tried to deliver it. Then you should find a calling card in your letterbox, which will detail where you can collect it from.
What if I have entered the wrong delivery address?
If you entered an incorrect delivery address, please get in touch with our customer service team as soon as possible. We will do our very best to fix it up before your order is dispatched.
Unfortunately if your order has already been dispatched it may be too late. However, if your order is returned to us, we will happily redeliver it to your correct address. Depending on your location additional delivery fees may apply.
Do you ship outside of Australia?
Yes we send to most destinations around the world. If you are from the US, Singapore, UK or Europe we have dedicated stores for these currencies, so please change the currency icon at the top of the screen to switch to one of these stores. Please note our Free Shipping offer is only available within Australia, however we do have Free Shipping options if you go to these other stores.